One of the worst things that could happen when you have an important conference call is someone puts you on hold and you start to hear that dreaded hold music. When multiple people are on the line there is no way to determine the noise source. This can create panic when hosting a conference call. There is a simple solution to hold music and any other background noise problems you may experience during your calls: Using an online management system linked with your audio will help control unwanted noises.
Participant’s names are highlighted when noise is present from their audio line. If this noise is causing a distraction the moderator can select the name and mute the line. There is also an option to mute all participant lines and create an effect lecture mode for your calls. When you are trying to communicate a message with hundreds of participants on a line, muting is a necessity.